Terms & Conditions

Welcome to Voltix for Electrical and Industrial Solutions.

Through its website, Voltix for Electrical and Industrial Solutions provides services for selling and supplying electrical and industrial products, displaying products, specifications, and prices, receiving purchase orders and quotation requests, communication and customer service, and any other electronic services provided by the company through the website, applications, or affiliated platforms.

All these services together are referred to in these Terms & Conditions as "Voltix Services".

When you enter the Voltix website or use any of its services, create an account, make a purchase, or submit a quotation request, you agree to comply with these Terms & Conditions. Please read them carefully before using the website.

Some products or services may be subject to additional terms of their own, which will be clarified when necessary and are considered part of the Terms & Conditions for that service.

Privacy

Please review Voltix's Privacy Policy, which explains how user information is collected, used, and protected while using the website and electronic services.

Your use of the Voltix website and its services is considered acceptance of the processing of information in accordance with the company's approved Privacy Policy.

Electronic Communications

When you use any of Voltix's services, send us an email, or communicate with us through the website or approved communication channels, you agree to communicate with us electronically.

We may communicate with you through:

Email.
Text messages.
Phone.
Notifications within the website or application.
Approved electronic communication channels.

These communications may include order confirmations, invoices, quotations, shipping and delivery updates, after-sales service, notifications related to your account or services, and marketing offers when permitted.

Electronic communication is considered an approved means of communication between Voltix and the user, in accordance with applicable laws and regulations.

Intellectual Property and Copyrights

All content on the Voltix website, including but not limited to:

Voltix name and logo.
Texts and articles.
Images and graphics.
Website design.
Website icons.
Tables and data.
Product descriptions.
Marketing content.
Software and electronic systems.
Any other content published on the website.

Is owned by Voltix or its licensors and is protected under applicable intellectual property, copyright, and trademark laws.

No part of the website content may be used, copied, republished, distributed, modified, or sold, or used for commercial purposes without obtaining prior written consent from Voltix or the rights holder.

The Voltix name, logo, or trademark may not be used in a way that may cause confusion or imply a relationship, partnership, or official endorsement by the company without written consent.

License and Website Access

In compliance with these Terms & Conditions, Voltix grants you a limited, non-exclusive, non-transferable license to use the website and its services for lawful personal or business-related commercial purposes, in accordance with the nature of the service provided.

This license does not permit:

Reselling or redistributing the website content or services without prior consent.
Copying or republishing product lists, images, specifications, or prices for commercial purposes without permission.
Using automated programs or tools to extract data from the website without Voltix's consent.
Attempting unauthorized access to the website's systems or databases.
Modifying, copying, or reproducing any part of the website in a way that violates these Terms.
Using the website in a way that causes damage or disrupts its services.
Using the Voltix trademark, logo, or any affiliated content without written consent.

Voltix reserves all rights not expressly granted to the user under these Terms & Conditions.

Voltix may suspend or terminate the user's right to access the website or services in the event of a violation of these Terms or use of the website in an illegal or harmful manner.

User Account

When creating an account on the Voltix website, the user is responsible for:

Providing correct and accurate information.
Maintaining the confidentiality of the username and password.
Not sharing login credentials with anyone else.
Updating personal information when any change occurs.
Informing Voltix immediately if unauthorized use of the account is suspected.

The user is responsible for activities carried out through their account, unless it is proven that there was unauthorized use that was reported to the company.

Voltix has the right, in accordance with applicable regulations, to reject, suspend, or terminate any account or order in cases where it sees a violation of these Terms & Conditions or illegal or fraudulent activity.

Products, Prices, and Specifications

Voltix makes reasonable efforts to ensure the accuracy of product-related information, including images, specifications, prices, and availability.

However, some errors or changes may occur due to manufacturer or supplier updates, price changes, or product availability.

Voltix reserves the right to modify:

Product prices.
Product specifications.
Product availability status.
Supply duration.
Shipping and delivery costs.

Without prior notice, provided that confirmed orders are handled according to the terms agreed upon at completion.

Displaying a product on the website is not a permanent guarantee of its availability in stock.

Orders and Purchase

The user can submit a purchase order or a quotation request through the website.

Voltix has the right to review the order before confirming it, and the customer may be contacted to verify:

Order data.
Required quantities.
Technical specifications.
Delivery address.
Payment method.
Supply duration.

Submitting an order through the website is not considered final acceptance of the order except after confirmation by Voltix according to approved procedures.

The order may be rejected or canceled in some cases, such as product unavailability, an error in price, specifications, or order data, or technical or legal reasons preventing the execution of the order.

Quotations

Voltix provides quotations based on the information and specifications provided by the customer.

Prices and supply duration may vary depending on:

Required quantity.
Manufacturer.
Technical specifications.
Country of origin.
Supply duration.
Shipping costs.
Taxes and fees.
Product availability with the supplier.

The quotation is valid for the period specified in it, unless otherwise stated.

Reviews, Comments, and User-Provided Content

The Voltix website may allow users to add ratings, reviews, comments, suggestions, or any other content related to products or services.

Content provided by the user must not include any of the following:

Illegal or offensive information.
Defamatory or threatening content.
Violation of others' privacy.
Violation of intellectual property rights.
Content containing viruses or malware.
Unauthorized advertisements or commercial offers.
Spam or fraudulent content.
False or misleading information.
Any content that may cause harm to Voltix, its customers, or any other party.

Voltix has the right, without being obligated to do so, to review, modify, or delete any content that violates these Terms & Conditions or applicable regulations.

User Responsibility for Content

When the user publishes or sends any content through the Voltix website, they acknowledge that:

They have the legal right to publish this content.
The information they provide is true and not misleading.
The content does not violate the rights of any other party.
The content does not include any illegal or harmful materials.
The user bears responsibility for any claims or damages resulting from the content they published, in accordance with applicable regulations.

Voltix has the right to use the content provided by the user within the platform for the purposes of operating the website, improving services, and displaying product ratings, in accordance with the Privacy Policy and applicable regulations.

Prohibited Use of the Website

The Voltix website may not be used for:

Any activity contrary to laws and regulations.
Attempting to hack the website or its systems.
Publishing malicious software or viruses.
Impersonating another person or company.
Providing forged information or documents.
Using another person's account without their permission.
Collecting other users' data without authorization.
Disrupting the website or affecting its performance.
Copying website or product content for commercial purposes without consent.

In the event of a violation of these Terms, Voltix has the right to take appropriate action, including suspending the account, canceling the order, preventing access to the website, and taking legal action when necessary.

Disclaimer

Voltix makes reasonable efforts to ensure the continued operation of the website and the accuracy of the information published on it. However, the company does not guarantee that the website will operate without interruption or errors at all times.

Some services may also be affected by factors beyond the company's control, such as network failures, payment systems, shipping companies, suppliers, or technical conditions.

The information published on the website does not imply providing any additional guarantee beyond what is explicitly agreed upon with the customer or what is stipulated by applicable regulations.

Modification of Terms & Conditions

Voltix reserves the right to modify or update these Terms & Conditions from time to time to keep pace with the development of the website and services or changes in laws and regulations.

The updated version will be published on the website, and the user's continued use of Voltix services after the publication of amendments is considered acceptance of the updated Terms & Conditions.

The user is advised to review this page periodically.